When it came time for my first day of work, I had to kill two racks that the worker before me left for me to do and was then told to move to another room and kill those racks. Following the organizations successful Toys "R" Us campaign, its employees received a $20 million financial assistant fund from the companys former private equity owners. Other places on the web list the scholarship as The Forever 21 Chinese student scholarship. Login. 2.6 Salary & Benefits. ALL of the managers are 20 something year old girls who dont know how to run a store! They will never give you time off and when they make a mistake with your schedule they expect you just to run off and fix it. But its not a career, or even a job you want for more than a few months. Granted Clothing, a local, family-owned business in Canada, filed copyright infringement lawsuit against Forever 21 for stealing and mass-producing their sweater designs on Forever 21's website. PUMA and Forever 21 settled the case more than a year later. I know I sure won't. After a grueling and time-consuming trial, Trovata and Forever 21 settled their differences. The hours are good. They work your really hard and don't pay crap. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Every one trys to tell our other boss but all she says is that its drama and to drop it. Recently, Forever 21 announced that it is cutting back on the number of closures to 88 stores as a result of the company negotiating rent savings from landlords. It was ridiculous. Malaysia 13 reviews. One girl injured her foot so badly they had to call paramedics and send her home. I liked the way that the managers showed the concern they had for their workers, even on rough and busy days. when you close, they make you clock out and clock back in before and after midnight, so they can avoid giving you OT. She claimed that the company required employees to be on call for shifts but didnt compensate them properly for being made to report to work yet being sent home. Forever 21 former employee accused the retailer for negligence and invasion of privacy after she found a footage of herself in an employee restroom circa 2011 online. This year, the retailer made headline due to bankruptcy filing rumour. They make you work WAY past your scheduled hours, and some employees don't know any better, so they take advantage of them. All. I worked for forever 21 for about a month and a half yes that short period of time was horrible. I understand that Forever 21 has shady hiring practices. After all, we were there to work, not to socialize. All. I hear they are pretty bad in the SoCal stores. Forever 21 shopper Tamar Estanboulian filed class action lawsuit against the retailer, alleging that the retailer violated California law by requesting and recording shoppers credit card numbers and personal identification information at the point-of-sale. The employee data is based on information from people who have self-reported their past or current employments at Forever 21. The first time April Jackson and her co-workers at a Skokie, Illinois, location heard the news that Forever 21 was filing for Chapter 11 was through the news. Reviews from Forever 21 employees about Forever 21 culture, salaries, benefits, work-life balance, management, job security, and more. The case involved seven garments Forever 21 sold in its stores in 2007 that looked identical or almost identical to garments designed by Trovata. The number of major retailers declaring bankruptcy has been growing in recent years. Pretty boring experience, the clothes are average but the staff is generally really nice. Secondly, when I informed the manager who contacted me that I couldn't work one day because I had to work at my other job, she seemed very angry, and said that there was no other shift I could work to make up for it (yeah right). All the while they scream at us to hurry up and that we are not allowed to leave no matter who is waiting outside late at night for you or what you have to do. Especially for a corporate position where she'd most likely be working in an office, or in a store and not on the sales floor. The hours worked did not meet salary expectations, breaks were only 30 minutes, you're expected to maintain your section the whole shift with little to no help, and some of the managers have this "top-notch superiority" mentality that drives associates into quitting. I'm out of money, and I'll be calling the Department of Labor on this store. Forever 21 offers benefits to full-time employees. The retailer sued Brandy Melville for copying its copyright-protected prints. You're asking me if I'm going to my next shift? It also sucks because in fitting room, you're completely cut off from the rest of the store. The company hired a crew to set up the store. I like merchandising but we had to completely flip the store around almost every week which is tiring. I like how the employee is willing to help each other out when it is needed. Offering jeans, tops, jackets, shorts, shoes and swimwear, we are committed to providing trends and styles inclusive to all. Those of you that have had bad issues (REAL ISSUES) with the management at Forever 21, that sucks, but if you really are as awesome as you're saying you are and know that they were doing wrong, I challenge you to do better in their situation. 2011 - Center for Environmental Health v. Forever 21. @NEntwistle79: Your F21 store must be the only F21 store that functions properly because the store I work, plus the surrounding stores are run like ###. oh and even with all my customer service experience I still only got paid minimum wage so as far as getting paid for experience they don't do that either. The second thing I hated about my job were the managers. Job culture. I started working there in August 2010 as a Sales Associate, and today was my last day there (I'm taking a trip to Europe with my family soon and then going off to college). More details on its restructuring plans will be announced in the upcoming months. Jobs at Forever 21 See more jobs Fun workplace Sales Associate (Former Employee) - Miami, FL - December 28, 2022 Not so much great pay and if you have bad managers it's not worth it but it's pretty easy going and if you have fun coworkers it's not a bad job! They often make employees clock out then continue cleaning. DUH! Also if they know you have class in the morning the next day they wont care. Ratings by category. They opened a newer store here in Colorado, and I have to agree. Associates, visuals, and even managers have had it with the way F21 is running their stores and I wouldn't be surprised if some day soon a whole bunch of people are just going to quit, leaving whomever is left to pick up the pieces. I talked to an older woman who was busy doing paperwork and tried to be as nice as possible, stating that I am getting frustrated because my schedule keeps changing and I have another job that they won't work around, and she told me flat-out "We don't work around other schedules. Entry Level Employee 4 months ago Overall Experience Report In 2016, the retailer posted $4 billion in revenue and down to $3.8 billion the following year. She just didn't give a crap that someone just quit. Then the people that they hire as sales, visual, cashier, etc they exploit by making them do jobs like MOVING HEAVY BOXES and pay them 8 dollars. Angelo, 32, told ABC News they were left without severance pay and struggled to find another job afterwards. Ratings by category. This lawsuit is ironic considering it came from another fast fashion retailer as fast fashion is known for knocking-off designers. I hear similar complaints all the time by employees from other stores and quite frankly, something's got to give soon. make sure you clock in and clock out appropriately. $9 was my starting hourly rate, & a year later it's the same. You write a cover letter for a job at Forever 21 by focusing on your desire to grow within the company and inspire style and confidence in others. Though yes at times it may seem like " craziness " we don't expect u guys to be Machine's. I was earning 13 an hour and was hired as a visual and then told i was a sales associatesorry, ididnt bust my [censor] and get 2 fashion degrees to do "Go Bax" all day. Last thing is their ridiculous threats of violations and termination. 2.6 Pay & benefits. The first and second lawsuit was filed in 2012 and 2013. But then I realized that they're such money hungry savages. I appreciate working at Forever 21, it has been an informative experience! you should play up your desire to grow within the company and your admiration for its commitment to the environment. )", 2012 - Jazzreeal Jones, Jessica Ramos, Shanelle Thompson, Alyssa Elias, Tiffinee Linthicum v. Forever 21. @NEntwistle79 - I could go on and on. by Ryan Loesch. I was blown away by how idiotic they were. Im in Canada too so it should be better but nope its not. What Is The Hiring Process At Forever 21? We get so many tourists en route to Disney World, its so annoying. Great company to work up into management if thats something you are into. Flexible hours, friendly staff They are on a power trip. I believed that it would be such a fun job, and I would enjoy my tI'me there. Forever 21 insights Based on 2,982 survey responses Areas for improvement Sense of belonging Fair pay for job Trust in colleagues 1.0 Job Work/Life Balance Compensation/Benefits Job Security/Advancement Management Job Culture If you like clothes go ahead Sales associate(Former Employee)- Syracuse, NY- July 3, 2019 Raalon Kennedy, who previously worked at Forever 21 as sales cleark, slapped the retailer with a lawsuit over its exploitative scheduling practices. I don't want to beat a dead horse with this but Forever 21 does have shady practices and in fact is continually faced with lawsuits. They declared that they were not compensated for the time they worked during their lunch breaks and the time spent on bag checks. easily fixed!" United for Respects goal is to connect these employees with each other and draft their demands. So please, stick it out, perform better and one day become their boss. (Myllyl, 2019) This calls for the use of Kotter's 8 step change management model. Did you bother asking for more? Was this review helpful? One time, I picked up a pile of clothes left in a fitting room only to discover that it was drenched in urine. Come time for August, I had to go back to school in upstate NY, Albany. Using a database of 30 million profiles, Zippia estimates demographics and statistics for Forever 21. When I went on my break there was nobody in my section at all, and I told the assistant manager before I left and he just said thats fine and left it a big fat mess for me to clean up when I got back. Complaints about Forever 21. To answer, "Why are you interested in working for Forever 21?" Sorry for your bad expirience there, but not all managers are like that. It's pretty much lost it's meaning. My store I worked at was exactly the same. This will surely increase the credibility of your complaint. The parties managed to settle this suit out of court. Your trust is our top concern, so businesses can't pay to alter or remove their reviews. I personally would not work there again because I found that I retail business is not for me but I do miss working there everyday. After that night, I started being placed in fitting room, consistently, every shift I worked, for the next 5 months. Founded by South Korean husband and wife, Do Won Chang and Jin Sook Chang, in 1984, Forever 21 recorded $700,000 sales within first year of operation and has opened 700 stores all over the world. Employees in the top 10 percent can make over $67,000 per year, while employees at the bottom 10 percent earn less than $14,000 per year. He should be firedd! Nobody knows until you've been there. 2007 - Diane von Frstenberg v. Forever 21. 835. The pay is low for the work I do. Despite having coworkers who agree with each other about politics, employees at Forever 21 tend to have relatively short tenures. The retailer asked the court to order the destruction of all of the defendants infringing articles and to pay up all the profits they made from the sale of the infringing items, along with attorneys fees. It makes me wonder how a man who started with nothing (Mr. Chang CEO) can say America is the land of opportunity when he himself is closing the door to anyone who is not like him (race). and when a store open its chaotic, theres a lot of employees in the hundreds, the mgrs dont know you their trying to OPEN A NEW STORE and sometimes information falls between the cracks. I've been working for forever 21 for a couple of months now. Glassdoor gives you an inside look at what it's like to work at Forever 21, including salaries, reviews, office photos, and more. . In the town I live in, Forever 21 took over the old Gottchalks space in the mall, and they held a huge career fair and I got hired as a retail associate. I work for them now and its just as bad as everyone says. You get such little pay for doing bit** work. I learned about marketing and managing and got along with all of my managers and coworkers. Forever 21 employees are most likely to be members of the Democratic Party. This is the Forever 21 company profile. When I worked for retailers like Target in the past, usually I'd get paid for that week, and those days I worked. It would have been more ethical of Forever 21 to inform me that they needed me to work overnight, and it would have been more ethical of them to tell me before they hired me that they don't work around other work schedules. They told us that our paychecks were sent to the other mall we trained at. never received" Resolved "poor customer service. They don't listen, at all. And those who quit won't care. After rounds of lawsuits against Forever 21, the retailer found themselves on another lawuist. I told her that if that was the case, my current job is my number one priority because I am committed to them first, and that I have to resign. This is a case of incompetent managers, not a horrible company. This young is mostly for younger people. We finally did earlier this week. If you are ever interviewed by Sandra G Downtown Los Angeles, BEWARE. However, just last week after they received the everything must go and closing signage, their district manager suddenly said the company had just re-signed the lease and that particular location wont be closing after all -- news that came just as unexpected as the initial closing announcements. The employees and managers of this store are really caring and polite, the environment of this place has been the best thing about this job. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Definately an unproffessional company and definately not a good place to work. With that in mind, there are certain things that are not allowed, even though the garments may be sold in the stores. However, this time, its Forever 21 who filed the lawsuit. They are very lenient and willing to work with your schedule, whether it be a work or school schedule. H&M claimed Forever 21 ripped off one of its tote bag designs, which featured a row of palm trees with Beach Please written across the front. Store Manager gets 45 hours. Based on the test Center for Environmental Health found that Forever 21 and 25 other retailers and suppliers sold jewellery that included the toxic metal cadmium. Our district manager on the other hand, rudest ### I've ever met. I quit 2 weeks ago! Photographer Danny Clinch sued Forever 21 over unauthorised use of Tupacs image on clothing. According Department of Labour (DOL), Forever 21 has reportedly failed to provide documentation regarding its apparel contractors and manufacturers. Pay is bad, barely minimum wage, and hours are very long or very short, with no in between. People and management are friendly. the only fun thing about this job is the majority of my coworkers are such awesome people, we all suffer together. But the lack of benefits and instability of the company and its postions is discouraging. Ratings by category. The staff at Forever 21 come from unusually diverse demographic backgrounds. This would be my favorite yet only benefit. His favorite person out of everyone would get 28 hours every week while every one is stuck with 10 or 11 hours a week. Yes, Forever 21 will hire felons. I see clothes on a daily basis which do not have proper labeling. The case was settled out of court. manager is so rude and I am appalled by her lack of professionalism. Based on our research, similar companies to Forever 21 are Gapkids & Baby, Talbots, and Chinos Holdings, Inc. You try working their until 2am in the morning. I hated it there. Forever 21 reviews & complaints 194 complaints 43 resolved 151 unresolved File a complaint Table of contents Claim listing Follow Share Complaints Profile Resolved "salary issue-katy mills store, houston, tx" Resolved "management" Resolved "lost and damaged items. The only hint Jackson and her team received that their location would close was a sudden halt of fall and winter items shipments, Jackson told ABC News. After two months of working in Times Square, I was getting trained for head cashier and have gotten stupendous recommendations from customers who ask me my name so they can tell a manager what a great job i did helping them find what they need. All content is posted anonymously by employees working at Forever 21. Apparently they also had a weight requirement as well. Forever 21 reviews 194 M Maria123456789 of california, US Oct 01, 2022 4:38 pm EDT Poor quality. Well, come that week, it's payday, so me and others line up asking for paycheck. 2012 - Department of Labour v. Forever 21. I think it needs more clear communication. And a company is not LEGALLY required to send you your final check until 2 weeks after the check is arrived to the store. i remember when i started working there around black friday, i told them that i was guaranteed two lunches because i was working more than 10 hours. 25% of Forever 21 employees are Hispanic or Latino. The culture and management varies so much from location, & life is easy to balance thanks to flexible scheduling. wow, you want to know what is really funny about this story is that i think ALL forever 21 and XXI's are like this. My manager tells me "good job" all the time. Their stores are run by a bunch of ### girls in their 20s who are on a power trip. Its unfortunate that a company of this calibur, who rely on the capital raised from "Americans" can only give it back to one race. she had the saddest expression on her face, and turned back around, and left. The last answer was the last one I got, and I wanted to ask, "Why the hell didn't you guys tell me that the FIRST time?". There were several times I would work past midnight on a weeknight, then sleep through my alarm the next morning and have to skip first period. Chat Now! CHANGING FOREVER 21'S ORGANISATIONAL CULTURE Principle challenges faced by changing a corporate culture include : Rigid organisational structures Not communicating the purpose of change Resistance to change. Visit Forever 21 at 125 . Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. I couldn't understand why I was never trained to be a cashier. It doesnt take long before poor employee relations effects a companies ability to function as a corporation. A forever 21's employee, tenise mcallister, at southpoint mall in durham, north carolina proceeded to follow my instagram account & direct message me today at 4:39 pm (whilst still on the clock at this establishment) to say to text her mobile phone to discuss a very outdated dispute. Our estimates are verified against BLS, Census, and current job openings data for accuracy. 2017 - Francisco Leon, Ignacio Martinez, and Freddy Tovar v. Forever 21. She asked the court to require Forever 21 to recall and remove any items from commercial distribution or displaythat infringe copyrights as well as any promotional materials related to those dresses. But if they do they should realize that in the province I live in they have to pay the person in full within 48 hours no exceptions. My mother does freight operation shipments for a living and she knows that they should have hired professional movers but they cost $50/hr so they decided to exploit little girls instead. In less than a year she has had a complete turnover. Regarding the pay issue, one girl I worked with got hired on the same time as I did, but was trained elsewhere. Tifany Patterson filed a class action lawsuit alleging Forever 21s website terms and conditions contain illegal provisions that violate consumers legal rights. Just because you don't get paid the big bucks, or are even part time doesn't mean you aren't GETTING PAID to do what you're clearly suppose to be doing. The forever 21 stores in El Paso Texas are poorly managed. 3.2 Work-life balance. But if the managers' favorites did those same things? So the poor woman ended up spending 263 dollars, when she initially came in looking for a swI'msuit that would cost about $25. . Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity. I will forever be thankful. Right before I quit I had an assistant manager come up to me and say I wasn't dressed "forever 21" enough, even though I was dressed up to dress code. But I had to pick at them for three days, got three different answers. Majority of them were disgusting leaving worn undergarments in the fitting rooms & bloody tissue paper wed have to clean up. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Job Title. Ridiculous. Rather strange question to ask, and technically against the law. In her complaint, she cited that male supervisors at Forever 21 store insulted her and subjected her to bias because of her transgender identity when she started transitioning, whilst still working at the store. even if its $8 an hour. YES, if u are over the age of 18, we can keep you there till 5 AM. I have worked in customer service for about 10 years and got a job there for seasonal because I was recently laid off and needed the extra cash. Provides auto-suggestions when entering text, Niche requires Javascript to work correctly. Working at Forever 21 was a lovely experience. According to The Huffington Post, these pennies added up as "the threshold for civil actions in her court district is $15,000 -- meaning, she had to find enough people to join the case so that she could cite 1.5 million pennies in damages (750,000 customers since 2007. tomorrow. I completely agree, I worked there for about 4 months and also had issues with the way the managers treated their employees. Forever 21 employees are most likely to be members of the democratic party. Fashion & Shopping. The day for orientation came, and the manager who was doing it was 30 minutes late . 1.0. U.S. Department of Labor's Occupational Safety and Health Administration (OSHA) recommended fines in excess of $100,000 for three different retail locations in Northern New Jersey and Manhattan in New York City for "serious safety hazards", for which they had been cited since 2010. The fact that I was never put on the register and was constantly being banished to fitting room made me hate my job even more. Menu. Terrible. She then WROTE ME UP for not cleaning fast enough. It's not hard to take note, send it out. Designer Mara Hoffman filed copyright infringement lawsuit (again) against Forever 21 for copying the designers copyright-protected prints. busy and fun Fitting room is a terrible place, as you have to deal with cranky people and clean up unintelligent customers' messes. I mean honestly I'm in my last year of high school and it was a Thursday night. I never got an orientation book. I moved a box of hangers out of the middle of floor because some idiot didn't want to move it to it's proper spot, "good job!". The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. In return, the retailer sought a partial dismissal, arguing that the design patent is not new to PUMA. BTW Whoever said "She didn't bother to show up on time, why should I?" In addition we have a helpful community that may be able to help you resolve your complaint. I quit two weeks and three days ago, right? Its only a matter of time before someone actually files a complaint only to find out that they just settled on the last intellectual property complaint. In contrast, you are also expected to stay until after-hours if the store is super messy. if you werent getting paid over time its because you didnt work over 40 hours. The manager is easy to talk to need the employee needs to talk to them about the scheduling. I have NOT gotten my last check, at all. It didn't end there. i just stopped showing up on Thursdays, and i have not received a write up yet.