If you are travelling with an infant, please be sure to book a cabin that displays a 'cot provided' icon and a cot will be placed in your cabin free of charge. Please make sure your first and last name have been entered correctly. How do I find out about job opportunities at Spirit of Tasmania? Medical oxygen cylinders, CPAP machines and Nebulisers must adhere to the ships rating: Voltage 230V and Frequency 60Hz. The only thing you need to bring is linen for the cot. Can I access the vehicle deck throughout the voyage? Your cancellation has been successful. Refunds will be credited back to the payee in the same or similar form to their original payment. No, face masks are no longer mandatory on board Spirit of Tasmania, however we do strongly recommend wearing a face mask in our terminals and on board our ships, especially where social distancing is not possible. "People will boycott your ship and Tasmania over this disgraceful, archaic attitude towards people's pets. Yes, however if you do intend to travel with firearms or ammunition, it is paramount you complete the passenger declaration form which can be downloaded from the our Conditions of Carriage. When you book an infant and a private cabin, a cot will be placed in your room free of charge. The trip on board Spirit of Tasmania takes approximately 9-11 hours. 'Free' : '$' + getVehiclePrice($index)}}, at {{booking.getDepartureDate(legOfJourney, 'h:mm A')}}, Arriving {{booking.getArrivalDate(legOfJourney, 'dddd D MMMM')}} at {{booking.getArrivalDate(legOfJourney, 'h:mm A')}}, {{selectedAccommodationOption.quantity}} x {{selectedAccommodationOption.displayText}}, ${{getSelectedFareTypeAccommodationOptionPrice(selectedAccommodationOption)}}, ({{getSelectedAccommodationOptionNet(selectedAccommodationOption) | money}}), ({{getSailingTotalNet(legOfJourney) | money}}), {{ getSailingTotalPriceText(LegOfJourney.Outbound) }}, ({{getSailingTotalNet(LegOfJourney.Outbound) | money}}), {{ getSailingTotalPriceText(LegOfJourney.Return) }}, ({{getSailingTotalNet(LegOfJourney.Return) | money}}), {{ booking.getCreditCardFeePrice() | money }}, {{option.quantity}} x {{option.displayText}}, Including: {{vehicleOptions.getExtrasDisplay()}}, ${{getTotalMinimumPriceAdvice().totalMinimumPrice}}, {{Utils.pluralize('Deal', numDealsOnSailing())}} available, {{getSelectedFareTypeOptionUnitPrice(option)}}, Return accommodation price is {{ getReturnPriceForSameSelection() | money }}, ${{getSelectedFareTypeAccommodationOptionPrice(option)}}, ({{getSelectedAccommodationOptionNet(option) | money}}), {{getSailing().selectedAccommodation.getExtra(ExtrasCode.Kennel).quantity}} x {{Utils.pluralize("Pet", getSailing().selectedAccommodation.getExtra(ExtrasCode.Kennel).quantity)}} with {{Utils.pluralize("kennel", getSailing().selectedAccommodation.getExtra(ExtrasCode.Kennel).quantity)}}, ${{getSelectedFareTypeAccommodationOptionPrice(getSailing().selectedAccommodation.getExtra(ExtrasCode.Kennel))}}, {{getSailingTotalPriceDisplay(legOfJourney)}}, With Extras: {{vehicle.getExtrasDisplay()}}, Your {{legOfJourney.toLowerCase()}} accommodation, Leave {{Utils.convertNameCase(passenger.passengerDetails.firstName)}} here, Swap with {{Utils.convertNameCase(passenger.passengerDetails.firstName)}}, Move {{Utils.convertNameCase(getActiveSwapPassenger().passengerDetails.firstName)}} here. Companion Card holders are not entitled to a pensioner fare as it is a service card only (such as use on public transport or entry into attractions). Our kennels are located on ventilated decks. Processed foods including dried, cooked and canned fruit, vegetables and honey, Meat for human/personal consumption including salami, hams and meat sticks, Tanned skins and hides (all) including antlers and horns, Noodles, pasta, rice, bread, cereals and sauces, Departing {{booking.getDepartureDate(legOfJourney, 'dddd D MMMM')}}, {{ getSailingTotalPriceText(legOfJourney) }}, Departing {{getSelectedSailingProductName(legOfJourney)}} Terms & Conditions, Move {{Utils.convertNameCase(passenger.passengerDetails.firstName)}}, Conditions of Carriage, Tasmanian Biosecurity Conditions, Privacy Policy, Specific needs and assistance requirement form. We all deserve to be spoiled on our special dayenjoy a gift on us as a thank you for your continued support. The cabin was comfortable (family of 4). Can I book my caravan, motorhome or trailer online? Is it difficult to board the vehicle deck? How does booking a motorhome/campervan differ to booking a caravan? Visit the Biosecurity website for the most up-to-date information on what you can and cannot bring into Tasmania. The length includes the caravan and attachments such as a drawbar, bike racks, gas cylinders etc. Generators need to be turned off and non operational whilst onboard. If you have a dog that is old or anxious or simply does not like to be put in a cage, you should definitely read this review before you travel on the Spirit of Tas. Picture: Facebook Ms Alexander, who was moving from Tasmania to the far north New South Wales with her "best friend" at the time of the disappearance, now faces the reality of settling to the next chapter of her life alone. On Wednesday, Ms Alexander told ABC Hobart she walked around the cars parked in the ship's hold calling out the dog's name until early morning to no avail and while she was doing so vehicle alarms were going off and she "doubted [Ester] could hear me". "I had put my dog in a kennel and checked it twice to make sure that the door was shut," Ms Alexander explained in a post on social media. The new gift voucher will be issued to the recipient of the original gift voucher. Healthcare Card holders are not entitled to the pensioner fare. How an unprecedented legal outcome led to native title over the sea, Labor set a superannuation trap and Dutton immediatelytook the bait, Small businesses could soon be legally obligated to protect your personal details, The treasurer says super tax changes will not be indexed. Is there parking facilities at the new location? One of the dogs, which also went missing, was found about 700 metres from the house a few hours later. Our vessels are 'roll-on, roll-off' or 'RO/RO' which means you can drive on and drive off with ease. Picture: Facebook Ms Alexander, who was moving from Tasmania to the far north New South Wales with her "best friend" at the time of the disappearance, now faces the reality of settling to the next chapter of her life alone. A growing crowd of angry people have rallied around a distraught pet owner, demanding further action from the Spirit of Tasmania as days pass and no sign of a missing dog emerges. normal car, people mover, 4WD, ute). Credit card refunds will be processed at the time of the request. You can add a kennel at the time of your booking. Lachlan Bennett Journalist We sailed to tasmania on the 20th March 2019. No, the Spirit of Tasmania service from Sydney to Devonport (Tasmania) ceased operation in 2006. Medical equipment designed to aid in the monitoring or treatment of medical conditions e.g. Please fill in your date of birth in the format dd/mm/yyyy. Knowing we were about to sail with animals. he told us about a one year old dog that recently died from anxiety. I was woken up at midnight to one of the security guards telling me that she had escaped and that had been trying to get her but had no luck. Parking at Devonport:Free parking is available at the Devonport terminal located on The Esplanade, East Devonport. Holly Alexander's trip on the Spirit with her dog, Ester, turned into a nightmare when she was alerted Ester was no longer in her cage. If you go to Manage my booking and enter your booking details, you can: Please make sure you are entering the last name of the contact name on your booking. {{booking.getDisembarkTime(legOfJourney, 'h:mm A')}}, {{ fee.description }}: {{ fee.price | money:false }}. If the names of the passengers differ in each direction, please make two bookings. What time can I bring my car onto the pier? For conditions relating to the carriage of hazardous liquids including cleaning spirits, please refer to our Carriage of Dangerous Goods Policy. See more details regarding the Bass Strait Passenger Vehicle Equalisation Scheme. Sign up for our newsletter to stay up to date. Passengers can also access the external decks and lounge areas throughout the voyage. Caravans, motorhomes/campervans and boat trailers. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Gas bottles do not need to be emptied, but must be turned OFF at all times. Please try again later. fish, yabbies, tortoises), worms, spiders, pigeons, doves and rodentscannottravel on board Spirit of Tasmania.For more information about bringing specific animal breeds into Tasmania, please visit the Biosecurity-Tasmania website. Not knowing if she's dead or alive is killing me. At midnight during the crossing, she was notified that her doberman rottweiler cross Ester, 2, had gone missing. A motorhome is also referred to as a campervan. If you have a dog that is old or anxious or simply does not like to be put in a cage, you should definitely read this review before you travel on the Spirit of Tas.This is simply due to the fact that Spirit of Tas do not have enough information on their website and therefore your expectations might be a lot higher than what they should be.When I booked my passage (with my two dogs, one 11 yo and one 2 yo) I had assumed that there would be an area for animals in a climate controlled room that would be relatively basic, but comfortable and monitored. For information on public transport services in Tasmania, visit Tourism On Board during your sailing. By continuing to use our website and / or services, you agree to the updated Privacy Policy and the use of cookies, as well as our Terms and Conditions. No, you must book same number of people over and back. Measuring height: Vehicle height must include roof racks and any additional items stored on the roof of the vehicle (kayaks, baggage, bicycles etc.). Meg Powell has been a journalist for the Advocate Newspaper in North-West Tasmania since 2019. On days of single sailings, the voyage takes 11 hours. "TT-Line encourages Diane Caney to forward the petition to the company where it would welcome the opportunity to discuss the matters she has raised," he said. Bookings and amendments handled by our Customer Contact Centre and terminal services team incur a $10 booking fee and $50 amendment fee. If you book a sailing on a pensioner fare, please have your Australian Pensioner Concession Card ready at time of check in. Yes, photo ID such as a drivers license is required to check in. Select {{legOfJourney.toLowerCase()}} date, Select {{legOfJourney.toLowerCase()}} accommodation, {{IbpCms.accommodationSpiritTipCotSoldOut}}. During check-in, security personnel will enquire with passengers if they are travelling with any alcoholic beverages and if so reconfirm the condition of carriage associated to this item. If you are travelling with your own medical equipment, it is your responsibility to check the rating on your equipment to ensure it complies. If your gas bottle is fixed to your vehicle (fixed via a bracket or compartment) they are permitted to travel in your vehicle. Yes, mobile phones work most of the way during the voyage. Spirit of Tasmania operates two ships which sail between Melbourne and Devonport, departing both locations most nights. We ended up pleasantly surprised. The woman desperately searching for her pet dog after it escaped from a kennel while travelling to Melbourne on the Spirit of Tasmania says the unknown is destroying her. Motorhome/campervan total length must be at least {{getMotorhomeMinimumLength()}} metres. Pet owner's desperate search after dog goes missing during Spirit of Tasmania voyage. The contact name is displayed under the payment details on your itinerary/e-ticket. {{option.displayText}}s not available with this deal. Please measure the full length of your vehicle from end to end. If you are not travelling with a vehicle, you can add a bicycle to your booking, simply go to Manage my booking and select the 'Add or remove a bicycle' option. Visit the Biosecurity websitefor more details. Vehicle sizes are subject to confirmation on check in and if the wrong details have been provided you may be charged an extra fee. Apparently we lucked out, because the seas were pretty mild, so no rough seas. Revenue impacts the experiences featured on this page. For more information on amendment and cancellation fees, click here. Passengers travelling with dogs need to present a printed and signed Declaration by Owner or Importer for the entry of Dogs into Tasmania prior to boarding. Request a freight quote using our form. By clicking join now you accept the terms and conditions of the loyalty program. How many times can I amend my booking online? If I amend my booking online, is there an amendment fee? Refund Policy, and the full terms and conditions of each fare linked below. For detailed information about how to get to the new terminal by car, public transport or shuttle, please visit Getting to Spirit of Tasmania Quay. We acknowledge Aboriginal and Torres Strait Islander peoples as the First Australians and Traditional Custodians of the lands where we live, learn, and work. Now it's time to add your cabin to the package. National; Incredible way Shayla Phillips found alive and well after 48 hours missing. A post on the Spirit of Tasmania Facebook page on Wednesday afternoon said. The bicycle will need to be carried on a bike rack or roof rack. What power voltage are the power points in the cabins? Online bookings can be paid with internet banking (via POLi), Spirit of Tasmania gift voucher or credit card. A young woman is claiming the Spirit of Tasmania lost her dog after her Doberman cross Rottweiler went missing on the ship. Our experienced wharf crew will also secure the bikes. We recommend taking personal toiletries, medication and clothing items in an overnight bag. The Spirit of Tasmania wharf crew will direct you when loading and advise where to park on board. If you are travelling without a vehicle you are restricted to placing two items only on the baggage trolley. If you're travelling from Tasmania to Victoria there may be some restrictions on selected plants, plant products, animals (including honey bees) and weeds. more. Yes, all drivers board in their vehicle with their passengers. She said a supervisor agreed to review CCTV footage of the ship's hold, but that surveillance of the area where animals are kept was "limited". For safety reasons,passenger access to the kennels is not permitted during sailinghowever regular checks are carried out and fresh water is supplied throughout the sailing. "People in the community are suffering vicariously because we all know how utterly devastating this situation is for Holly and Ester.". Youcan read further information about Carriage of Dangerous Goods here. Overall, a professional outfit who impressed us with their organisational ability. 7:47pm Jan 27, 2021 The woman desperately searching for her pet dog after it escaped from a kennel while travelling to Melbourne on the Spirit of Tasmania says the unknown is destroying her. Miss Alexander said she hadn't been able to stop crying since Ester went missing and had been unable to sleep. A distraught dog owner, who was moving from Tasmania to Queensland, is desperately searching for her 'best friend . This needs to be advised on or before booking. Phone: 03 6243 5177. Gas Bottles that do not meet the aforementioned conditions will either be confiscated and disposed of if validation has expired, or will be deposited and collected upon disembarkation.You can read further information about Carriage of Dangerous Goods here. I'd do it again in a heartbeat! More information can be found in our Vehicle Booking Information booklet. Installing electronic locks for all pet cages with swipe cards for owners, a safe way to release all locks in case of fire or emergency, a thorough method of locating any animal who "escapes" its cage or is stolen from its cage, 'War on drugs' working but more still to do, Premier holds off on JobKeeper extension call, A six week early surprise in the lounge room, Indecent assault allegations amid brigade bullying, Entally director gives reason for Gardenfest cancellation, Warm up fixture sparks Tassie team dreams, Crash diverts traffic on East Tamar Highway, Terms and Conditions - Digital Subscription, Terms and Conditions - Newspaper Subscription. At midnight during the crossing, she was notified that her Doberman rottweiler cross Ester, 2, had gone missing. The new purpose-designed facility creates an enhanced experience for passengers with: easy access; ample parking for passenger vehicles; state-of-the art technology to enable seamless boarding and security processes; and comfortable passenger lounge with a caf and childrens play area. Ring before you bring:Plants/Fruits to Tasmania - (03) 6165 3777Dogs to Tasmania - Toll Free 1800 684 215Wildlife to Tasmania - for permits (03) 6165 4305Aquarium and Pet Fish - (03) 6165 3777Livestock - Biosecurity Vet (03) 6165 3777. Oops, looks like you haven't told us if you're travelling one way or return. My only suggestions would be some salad soup option in the pantry. Visit the Biosecurity website or call. We hope you book with us again soon. And the full length of your booking differ in each direction, please refer to our Carriage of Goods! N'T been able to stop crying since Ester went missing, was found about metres... 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