If you are eligible for a National Travel Pass, and have applied at a Merseytravel Centre or by post, your pass will be processed separately and As stated in the terms and conditions, in addition to at the point of purchase, if you bought your ticket before 5pm it could take up to 24-hours to become available to activate and collect. Higher Rate Mobility Disability Living Allowance, War Pensioner Mobility Supplement (copy of Service Personnel Veteran Agency Award Letter or Armed Forces Independent Payment Letter.). Liverpool Lime Street is currently closed to the public due to a security threat. Let us know immediately by calling us on 0151 330 1000 or visiting one of our Merseytravel Centres. To cancel your Direct Debit, select the Payments option and then select Cancel Direct Debit. We would also recommend not to stop too close to the vehicle in front of you and approach the barrier slowly allowing the ANPR camera enough time to read your number plate. Lost or Stolen Bus Pass - You should notify us as soon as possible by Contacting Us. Buses and bus passes in Wirral are coordinated by Merseytravel in partnership with private bus operators, the main operators are Stagecoach and Arriva. Confirmed diagnosis from your GP/ Consultant Psychiatrist along with a completed questionnaire completed by your GP or Consultant Psychiatrist, Proof that you are medically unfit to hold a licence to drive a motor vehicle. If you phone us to request a replacement pass, well take the payment straight away over the phone by debit or credit card. You can renew your bus pass up to 8 weeks before it expires. You can call us on the following numbers: 0151 330 1000 for local information and ticketing queries. The refund button will be made available to you again once the funds have successfully cleared. . If you request your replacement pass online well phone you within 5 working days to take the 10 payment by debit or credit card. No trains are running from the station. Please note: The Customer Services Contact Centre and T-FLOW teams are unbale to support any further on this matter; and the guidance that they will provide to you is the same as listed above. If you need further support or have any questions about the LCR Resident Discount Scheme, you can use our online Get In Touch webform and complete the Ask Us a Question option. as the ANPR Camera will only read those approved by the DVLA. Once you reach State Pension Age you will be given your English National Concessionary Travel Pass which also allows you to travel on local bus services anywhere in . PLEASE DO NOT SEND ORIGINAL DOCUMENTS. Can I still travel if I lose my pass and I am waiting for a replacement? We aim to have normal service resumed as swiftly as possible. can i use my greater manchester bus pass in blackpool Harekete Ge. If you have a faulty bus pass, for example the chip inside the card has stopped working, you can get a replacement for free. You can purchase tickets, update your details and manage your MetroSmart account online. Merseytravel is the passenger transport executive, responsible for the coordination of public transport in the Liverpool City Region in North West England.Merseytravel was established on 1 December 1969 as the Merseyside Passenger Transport Executive.From 1 April 2014, with the creation of the Liverpool City Region, Merseytravel expanded its area of operation from the metropolitan county of . We will charge you to replace a damaged pass. The easiest way to top-up your T-FLOW account is to sign in to your account online using the Mersey Tunnels website. Email: concession@merseytravel.gov.uk. If your photo is unsuitable the application will be refused and you will have to reapply. This scheme is one of the most generous in the country and gives free train and bus travelseven years before passes are available under the mandatory English National Concessionary Travel scheme. Found pass. Safer Streets campaign to improve womens safety rolls out across Merseyside, Vital next step for bus reform in Liverpool City Region to be considered, Mayor joins passengers as Liverpool City Regions new trains hit the tracks, Liverpool City Regions new trains could be running from next week, Network Reviews, Consultations and Changes, Safety Advice for Drivers using the Mersey Tunnels, The Apprentice Travelcard for 19 24 year olds, Refunds, Returns, Compensation and Overcharging, TollOperations@liverpoolcityregion-ca.gov.uk, A utility bill (e.g. /SM 0.001 Or, you can visit a Merseytravel Centre in person for further support. I understand that the medical information I have provided to support this application is sensitive personal information and I agree that you can only share it with those responsible for operating the English National Concessionary Travel Scheme and with other government departments or agencies to check that I am entitled to a Disabled Persons Travel Pass. Please note - we cannot process a change of address over the telephone as we need to see proof of residency. You may be asked to confirm your National Insurance number or other personal details. As part of the grant conditions, we are required to report how we have used the funds by completing a short survey issued by the DfT, details of which can be found in the document below. If you have lost a belonging, call our Lost Property Office on 0151 955 2368 or email lostproperty@merseyrail.org. merseytravel birkenhead bus station phone number Tatko na pesmaricu. We can issue up to two replacement passes a year. Your pass will be hotlisted immediately to prevent any unauthorised use; our team will then take a payment and order you a replacement pass which will be despatched by post to the address we hold on record. We will not charge you for a replacement pass if you have changed your name. Find your ticket when you answer a few questions about you and your journey, and take it, together with your supporting evidence and the 10 fee to your nearest, You cannot apply online if you do not receive these benefits. Term Time If you have a MetroCard or Walrus you can buy and renew your ticket online. Your supporting evidence must be dated within the last 12-months. You can find out more information and sign up for the Liverpool City Region Resident Discount Scheme online on the Mersey Tunnels website. There is no need to send your old pass - we only need proof of your new address. Covering bus, train and ferry, the Trio ticket offers you flexibility to decide the modes of transport that best suit your travel needs. Please try again. This may cause some issues as the system at the barrier is detecting both the fast tag and your number plate. Please make sure that you provide details of your old address, your full name and date of birth. They may advise you to take your pass to the nearest Merseytravel Centre where it can be tested and a replacment ordered if necessary. If you visit a Merseytravel Centre and your details are correct you will receive your pass straight away. Safer Streets campaign to improve womens safety rolls out across Merseyside, Vital next step for bus reform in Liverpool City Region to be considered, Mayor joins passengers as Liverpool City Regions new trains hit the tracks, Liverpool City Regions new trains could be running from next week, Network Reviews, Consultations and Changes, Safety Advice for Drivers using the Mersey Tunnels, The Apprentice Travelcard for 19 24 year olds, Refunds, Returns, Compensation and Overcharging. They can also key your number plate into the system so that you can use your account to pay for the journey. I understand that you will deal with all documents relating to this application in line with General Data Protection Regulations and you may share them with other local authorities and the police to detect and prevent fraud. Merseytravel cannot hold a formal appeal panel based on a resubmission of the original application, you must submit new evidence and not solely on the grounds that you are unhappy with the original decision. Enter your postcode to: apply for a bus pass from your local council; check if you can get one sooner; Postcode lookup. If your primary address is in Wales and you're either aged 60 and over or meet the Government's disability eligibility criteria, you can travel for free on most bus services in Wales and the borders and get discounted or free travel on many rail services. Any relevant information including proof of address if you have moved address recently. To get a disabled person's bus pass you'll need to provide evidence that you qualify using any one of the eligibility categories of disability. Credit/debit card details, as there is a charge of 10 for a replacement pass. You should receive your replacement pass within 6 weeks. If you find your pass after requesting a replacement pass, the charge cannot be refunded. We are sorry for any inconvenience caused. We will charge you to replace a damaged pass. We only accept the following: A copy of your photo card driving licence or. Book a library appointment to replace your free bus pass. If your bus pass won't scan, you'll be asked to return your bus pass so we can check it for you. We cannot refund the cost of any bus tickets you buy while youre waiting for your replacement bus pass to arrive. In the Top Up My Account panel, enter the amount you want to top-up and click the Top Up button. You may also be eligible for free local transport on buses, trains and ferries within Merseyside if you are aged 60 years or above and living within the area. Please read through each declaration and tick both boxes below to show you have read, understand, and agree with this declaration. Your card will be hotlisted and to apply for a replacement card visit your nearest Merseytravel Centre. I understand I may need a medical assessment with a health-care professional who has not been involved in my existing care and treatment, to decide whether I am eligible for a Disabled Persons Travel Pass. Check out some of our frequently asked questions online. If this does not resolve the issues, we would suggest that you use one of the attended lanes at the toll plaza. As part of the grant conditions, we are required to report how we have used the funds by completing a short survey issued by the DfT, details of which can be found in the document below. From that date holders of the older person's pass can only travel free after 9:30am on Monday to Fridays and all day on Saturdays, Sundays and bank holidays. We will accept one of the followingas evidence;a recent council tax bill, gas, electricity or water bill, driving licence, bank or building society statement, official tenancy agreement or letter from the Department for Work and Pensions. merseytravel fast tag login. Renew, replace or update a disabled persons bus pass. Check out some of our frequently asked questions. Please send photocopies, not the original documents. How will my personal data be used and stored? can i use my greater manchester bus pass in blackpool %&'()*456789:CDEFGHIJSTUVWXYZcdefghijstuvwxyz Arkadalk; stihdam; Liderlik Gelitirme; Yaam; Haberler; can i use my greater manchester bus pass in blackpool Hakkmzda. Publi le 25 fvrier 2023 par . If you find your pass after requesting a replacement pass, the charge cannot be refunded. We aim to have normal service resumed as swiftly as possible. Liverpool Lime Street is currently closed to the public due to a security threat. Using your disabled persons bus pass. You must have officially enrolled in order to be eligible. Voters won't however be able to use non-government issued photo passes, such as a Merseytravel 60+ concessionary travel pass. If we approve your application, your pass will be sent in the post to the address we have on file. For more information contact Mersey Tunnels on, Safer Streets campaign to improve womens safety rolls out across Merseyside, Vital next step for bus reform in Liverpool City Region to be considered, Mayor joins passengers as Liverpool City Regions new trains hit the tracks, Liverpool City Regions new trains could be running from next week, Network Reviews, Consultations and Changes, Safety Advice for Drivers using the Mersey Tunnels, The Apprentice Travelcard for 19 24 year olds, Refunds, Returns, Compensation and Overcharging. $4%&'()*56789:CDEFGHIJSTUVWXYZcdefghijstuvwxyz ? If you find your pass after requesting a replacement pass, the charge cannot be refunded. Complete the care payment enquiry form and your request will be sent to your social worker to review the package of care and make the relevant changes. good quality. Booking requests can be made no earlier than 2-days before and no later than 7-days before your requested journey date. We would like to send you . Your transport needs will be included in your support plan. View bus timetables. Renewing your pass You can renew a pass up to two months before your existing pass expires (or, of course, after your pass has expired). At all times, on a Saturday, Sunday and bank holidays. Please contact us on 0300 303 4240 or . Were sorry to hear that you are unhappy and would like to make a complaint, the easiest way to do this is to use our online Get In Touch webform and completing the I Want to Make a Complaint option. Plan your cycle journey on the Cycle Streetswebsite. Let us know immediately by calling us on0151330 1000or visiting one ofourMerseytravel Centres. Once submitted, your complaint will be assigned a unique reference number and assigned to the relevant team or third-party operator for their review and direct response back to you. If you require additional support with your MetroSmart card or purchases, you can use our online Get In Touch webform and complete the Ask Us a Question option. If the ANPR Camera is not reading your number plate, first thing to do is to make sure that you dont have any old fast tags in your vehicle. Merseytravel provide bus services to West Kirby Grammar School from local areas. We are sorry for any inconvenience caused. My pass does not scan on buses within Merseyside. To request a journey booking on Merseylink, you can call our Customer Service Contact Centre on 0151 330 1001between 10am and 2pm Monday to Sunday. 1 Mann Island, L3 1BP Liverpool, UK Not ticking one of these declarations may mean we are unable to issue you with a concessionary Travel Pass. I would like to make a complaint. Providing the journey starts or ends in Cheshire . Plan your journey with the Merseytravel Journey Planner. A similar bill which shows your name and address. Updated 01:22, 8 MAY 2013. You can order a replacement online if you have already created an online account, or at a Bus Station Travel Centre. For the most up to date information contact Merseytravel on 0151 227 5181 or use the Merseytravel website, a link to which . On your first day in College, you will need to collect your free bus pass from Student Services at the Main Reception on campus. Enter a postcode. You'll need to pay an administration fee of 10. The easiest way to apply for Merseylink membership is online here. Email us: You can also email concessionarytravel@ northumberland.gov.uk to request a renewal of your bus pass. For more details please go to click here to find out which local council issues your pass. Buses and bus passes in Wirral are coordinated by Merseytravel in partnership with private bus operators, the main operators are Stagecoach and Arriva. 1 0 obj Jadu. We will not charge you for a replacement pass if you have changed your name. Lost or stolen Merseyrail Only Railpass Online. Important: If you are submitting a PIP Award Letter or a DWP Award Letter to support your application you must provide ALL pages of your award letter showing the number of points awarded for each category and the length of your award. Please note - If you are calling Traveline, they charge 12p per minute from landlines and mobiles; this helps to cover the cost of their service provision. When you've had a care needs assessmentand we've worked with you to develop a support plan it might be decided that your outcomes will be met by receiving a service outside of your home, such as attending a day service. Term time passes are valid Monday to Friday, until 8pm, during term time only. I agree that, if my application is successful, I will not allow any other person to use the travel pass and I agree I will use the travel pass in line with the rules of the English National Concessionary Travel Scheme as set out in the terms and conditions. Find your ticket when you answer a few questions about you and your journey, English National Concessionary Travel Pass, A disabled persons concessionary bus pass, Safer Streets campaign to improve womens safety rolls out across Merseyside, Vital next step for bus reform in Liverpool City Region to be considered, Mayor joins passengers as Liverpool City Regions new trains hit the tracks, Liverpool City Regions new trains could be running from next week, Network Reviews, Consultations and Changes, Safety Advice for Drivers using the Mersey Tunnels, The Apprentice Travelcard for 19 24 year olds, Refunds, Returns, Compensation and Overcharging. If you've already applied and you'd like to track your application or have a card and you'd like to update your details, please . showing your full face without a hat. As a result, we would recommend checking your number plate for this to see if any of the caps have fallen off the screw or bolts. If you previously held a licence, we require proof from the DVLA that the licence has been revoked or surrendered for no other reason than medical purposes. Find out about public transport fares and passes. I agree that you can share my personal information with that health-care professional for the purposes of assessment. Best . Select the Payments option followed by Request Refund. Arrangements for older people's concessionary bus pass travel returned to normal since Monday 8 June 2020. Sa Parole pour Aujourd'hui. Travel concessions for people with a disability. 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